With the kind permission of author Richard Morgan I’m posting the text of a rather eloquent letter he wrote to my former manager and is copying to Waterstone’s head office:
I am writing with regard to the dismissal this week of one of your long-time employees, Joe Gordon. As an author who has had dealings with Joe through author events and signings at your branch, I was stunned to learn about the proceedings. I can honestly say that in my experience, Joe has always behaved with the utmost professionalism and enthusiasm, and a brief round of conversations with other authors has only reinforced this impression. He is a valuable member of staff of the sort that any bookstore should count itself fortunate to have.
I understand that this dismissal has been occasioned by comments on Joe’s blog column, which I read on a regular basis and thus am familiar with. While I don’t wish to interfere in company business, I have to say I think this bears comparison with taking disciplinary action based on private conversation overheard in a pub, and raises some disturbing issues of freedom of speech. Waterstones is, after all, a bookseller, whose stock in trade is the purveying of opinion, not all of it palatable to those concerned. You sell books which offer serious critique of the corporate environment and government, but do not expect to suffer punitive action from government or corporate quarters as a result. You sell books which criticise and satirise religious and political groups, but you do not expect to be firebombed by extremists as a result. Surely Joe has the right to let off steam in his free time without having to fear for his livelihood as a result. The action that has been taken so far bears more resemblance to the behaviour of an American fast food chain than a company who deal in intellectual freedoms and the concerns of a pluralist liberal society.
It seems to me that this whole matter has been an unfortunate over-reaction with no positive outcome for anyone concerned. Joe has lost a job he liked and did well, Waterstones the company in general and your branch in particular will attract rather negative publicity from the incident, and there will doubtless now be all the lengthy confrontational unpleasantness of an industrial tribunal. In short it leaves a sour taste in everyone’s mouth. Surely there has to be a more productive way to deal with the issue. I worked for many years in management myself, and I understand well the stresses and complexities of situations like this. But given the value that Joe offers as a participative member of Waterstones staff, and given the issues of free speech raised, I would hope that some compromise more in keeping with a civilised society and an intellectually involved company could be reached.
Though I shall hardcopy this letter to you and Waterstones head office next week, I would appreciate your response to this e-mail as soon as you have the opportunity.
Another author, Edinburgh-based Charlie Stross has also posted a very considered opinion on his live journal.