Royal Mail delivers…

I received two bits of mail in plastic bags this week – each came with a little letter from the Royal Mail apologising for the mail being overdue, damaged, delete as applicable and advising me to contact them if there was a problem. One was a letter from two years ago.

The other was a cardboard envelope that had been ripped open and pinched from. Empty except for an invoice for a DVD I never received which was dated December 2003… So, it had been opened and stolen from (if the package was ripped on a sorting machine the DVD would still have been in there – it had been ripped open and DVD taken out) and it was 2 years overdue! Nice one, Royal Mail!

Obviously things can go missing in transit, these things happen, but it takes real class to deliver a ripped-open package which has been pilfered from two years later, along with a note saying there may be a problem… Now that’s class! Especially coming so soon after Royal Mail announced they had met most of their targets for the first time in years; of course since they only made those targets by doing things like abandoing second post and delivering most home post much later in the day a cynic may say they moved the goal posts a little…